Living. Data.

Data Protection for Video Conferencing Tools

Meetings, employee or customer conversations are almost exclusively via video conferencing at the moment. There are several tools for this digital communication and the demand is high. However, those who use such tools should be aware that they are also responsible for compliance with data protection and information security regulations. Therefore, it is worth considering a few things beforehand when choosing such a tool.

In principle, business use should be allowed in the terms of the contract with your customers. In the case of US-based providers - and this is true for most - it must be ensured that the company offers guarantees for the legally appropriate processing of personal data in third countries, for example through certification under the Privacy Shield.

Also check beforehand that data traffic is encrypted. The minimum is transport encryption (TLS), ideally the tool you choose will have end-to-end encryption. If you also plan to use the tool for webinars, you must sign a contract to process orders (AVV) and your own privacy policy must be adapted accordingly. This also applies to the transaction activities directory (VVT).

  • Using functions for appropriate data protection and privacy settings, for example
  • turning off the monitoring function or saving chat histories
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  • Separate sending of access data and invite link
    • Each ensuring that the participant does not share their own screen

    Potential security risks can also be avoided with

    All video conferencing programs advertise with increased security and data protection standards. However, no matter which medium or country you choose, it is generally not recommended to share particularly sensitive data or confidential information in this way, because digital communication leaves not only detailed but also long-lasting traces.